FoodEasy privacy

Applies to the FoodEasy mobile app for iOS and Android (repository name food-easy): a finder for licensed restaurants in Hong Kong built on the Food and Environmental Hygiene Department’s open data. The “Privacy notice” entry in the app’s Profile tab opens this section.

This service is operated by llab08, Hong Kong, and these terms are governed by the laws of Hong Kong. The section below explains this product’s data handling and current availability.

Summary

Browsing restaurants needs no account. Reviews, photos and favourites need a sign-in with Google, or with Apple on iPhone. No advertising and no analytics as of the date below: the app loads no ad SDK and no tracking library. If a future version adds an ad unit, this section is updated first.

Location

The map and the “nearby” search use your device location only while the app is open and only after you grant the system location permission. Your coordinates are sent to our database server to run that one nearby query; they are not stored. If you decline the permission the app still works with search by name or district.

Restaurant data

Restaurant names, addresses, districts, licence types, endorsements and expiry dates are the “Restaurant licences” dataset published by the Food and Environmental Hygiene Department through DATA.GOV.HK, with map coordinates from the CSDI portal, used under the Terms and Conditions of Use of DATA.GOV.HK. This is public licensing data about premises, not data about you; it is refreshed on our server once a day.

Sign-in

Sign-in runs through our own authentication server (supabase.llab08.com) with Google, or with Apple on iPhone, as the identity provider. We store the account identifier the provider returns, your e-mail address, the display name the provider shares and sign-in timestamps. We never receive your Google or Apple password. Google or Apple see that you signed in to FoodEasy, under their own privacy policies.

Reviews, photos and favourites

Star ratings, review text and photos you post are user content: they are stored on our server and shown to every user of the app next to the restaurant, without editorial review before publication. Reviews are displayed without your name or e-mail address. Favourites are private to your account. Any signed-in user can report a review; a moderator can hide a reported review, after which only its author and moderators can still see it. Photos are kept in a private storage bucket and served through short-lived links.

Deleting your data

You can delete your own reviews in the app. “Delete account” in the Profile tab first removes every review photo you uploaded, then deletes your reviews, your favourites and the reports you filed (reports that other users filed on your reviews go with those reviews), and signs you out. Your shared llab08 sign-in identity is kept, so other llab08 products that use it keep working. To have it removed as well, write to the address below and tell us which other llab08 products you use, because access and linked records in them may also be affected. FoodEasy does not block a new account after a deletion. If you signed in with Apple, deleting does not revoke Apple’s access; you can stop using Sign in with Apple for FoodEasy in your Apple account settings. We do not promise immediate physical erasure of every photo or backup.

Without the app. You can also ask for this deletion without installing or opening the app: write to hello@llab08.com, say that you want your FoodEasy account deleted and give the e-mail address on the account (the relay address if you used Apple’s Hide My Email). We confirm the request with that address, then delete the same FoodEasy data as “Delete account”. If you used Hide My Email and our confirmation does not reach you, sign in to the app and use “Delete account” instead; it needs no e-mail.

Hosting and maps

Account data and user content are stored in a database on a server we operate. Map tiles come from Apple Maps on iOS and Google Maps on Android under their respective terms, so those services see the map area you view. Our server keeps short access logs that we do not use to identify anyone.

Children

The app does not knowingly collect personal data from anyone, including children.

Contact: hello@llab08.com · Updated 11 October 2026 · All privacy notices